Terms and Conditions

Last Update: 12/02/2025

Welcome to Torosqui. By accessing and using our online store, you agree to the following terms and conditions. We recommend that you read them carefully before making a purchase.

1. General Terms

Torosqui is a Mexican company specializing in the manufacture and marketing of plastic products for the home and cleaning. By purchasing on our website, you agree to comply with these terms and conditions, as well as our privacy policy.

2. Registration and User Account

To make purchases on our website, you can register with an account or make a purchase as a guest. The information provided must be truthful and up-to-date. Torosqui is not responsible for errors in the shipping or billing information entered by the user.

3. Purchase Process

• Select the desired products and add them to your cart.
• Proceed to checkout with the available payment options.
• You will receive a confirmation email with the details of your order.
• Once the payment is processed, the order will be shipped to the provided address.

4. Payment Methods

We accept payments via credit cards, debit cards, and other available methods on the platform. All transactions are secure and protected.

5. Shipping and Delivery

• Estimated delivery time varies based on the customer's location.
• Shipping costs are calculated at the time of purchase.
• Torosqui is not responsible for delays caused by third parties (couriers or external circumstances).

6. Returns and Refunds

• We accept returns within the first 7 business days after receiving the order.
• The product must be in its original packaging, unused, and in perfect condition.
• Refunds will be processed within up to 10 business days after the return is approved.
• In the case of purchases with a discount, the refund will only be made for the total amount paid after applying the promotion, not the original price of the product.

7. 10% Discount on First Purchase

Torosqui offers a 10% discount on the first purchase made in our online store.

• The discount is applied automatically in the shopping cart.
• Not combinable with other promotions or discount codes.
• Valid only for users making their first purchase on our website.

8. Promo Codes

Occasionally, Torosqui will offer promo codes that can be applied to online purchases.

• Each code has specific terms, including expiration date and applicable products.
• Promo codes cannot be combined with other offers or discounts.
• Torosqui reserves the right to cancel or modify promotions without prior notice.

9. Data Protection

All information provided by users is protected according to our Privacy Policy. We do not share personal data with third parties without authorization.

10. Modifications to Terms and Conditions

Torosqui reserves the right to modify these terms at any time. Any changes will be posted on this page with the corresponding update date.

11. Contact

For questions or clarifications, you can contact us via our email ventasph@torosqui.com.mx or our customer service number 55 5749 1836.