Return Policies

1. Return Conditions:

• Products can be returned within 30 days of delivery.
• Para ser elegibles para una devolución, los productos deben estar en su estado original, sin usar y con todas las etiquetas y empaques originales.

2. Return Process:

• To initiate a return, please contact our customer service team via [email/phone/online form].
• Provide your order number and the reason for the return.

3. Return Costs:

• In cases of defective products or shipping errors, we cover the return shipping costs.
• For returns for other reasons, the return shipping costs are the responsibility of the customer.

4. Refunds:

• Once we receive and verify the returned products, we will process the refund within 7 to 10 business days..
• Refunds will be made using the same payment method used for the original purchase.

5. Product Exchanges:

• We offer product exchanges if you wish to change the size, color, or product. The exchange process is similar to the return process.

6. International Returns:

• For international returns, customers are responsible for shipping costs and any applicable customs duties.
• Processing times for international returns may vary.

7. Return Notification:

• Once we receive your return request, we will send you an email with detailed instructions and a prepaid shipping label, if applicable.